Landio

Landio is a premium AI-powered SaaS template designed to be a modern, world-class website, suitable for startups, SaaS, and AI-related businesses.

Contact Me

Site Preview

Artifact Glimpses

How did it all start?

Summary

A few things to know before we kickoff

Problem

Research

survey responses

Survey distributed among international students at SCAD.

deep interviews

In-depth interviews provided rich qualitative insights.

What we learned

How international students actually navigate U.S. healthcare

80%don't understand U.S. health insurance

55%skip doctor visits due to cost confusion

20%delay or skip care due to unfamiliarity

9.7%of non-native speakers felt confident

60%turn to Google first (not Sydney app)

50%ask friends before seeking help

16%actually use Sydney app

9%use official channels (ISSO)

78%view healthcare as “very expensive”

41%received unexpected bills

68%couldn't understand their bills

30+ minaverage time to book an appointment

100%wanted centralized guidance

60%made different decisions with cost transparency

Three Fold Typology Map

Competitor Analysis

ERRAC Framework Implementation

Value Pillars

We decided to map our solution across three interconnected value pillars to ensure international students receive comprehensive support, not just in understanding their coverage, but in accessing care and communicating effectively throughout their healthcare journey.

C & T + A & N (Yellow): Simplified Navigation & UX, Guided Workflow

C & T + EC (Orange): AI-powered Chatbot for Queries, Hotline, Cost Estimation Clarity
A & N + EC (Red-Orange): Additional support features

Future State Ecosystem

The future state ecosystem map, threefold typology map combined with the other artifacts helped me uncover the opportunities and based on those we decided to ideate and design solutions,

Solution

Lo-Fi Wireframing

Solution : Anthem's Insurance Portal

Multilingual App

This phase focuses on solving one of the major barriers of the communication issues. Many international students find it hard to understand english terminologies resulting in confusions and errors. By making the app multilingual we plan on eliminating those errors and helping students navigate the app comfortably!

Solution : SCAD Student App