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survey responses
Survey distributed among international students at SCAD.
Landio is a premium AI-powered SaaS template designed to be a modern, world-class website, suitable for startups, SaaS, and AI-related businesses.
How did it all start?
Problem
Many SaaS startups and AI companies struggle to find a website template that truly fits their needs. Generic templates often lack the design sophistication and advanced features these businesses require, making it difficult to create a professional, user-centric online presence.
In addition, complex customization processes and poor integration options slow down development and growth. These limitations can lead to wasted resources, weak branding, and lost opportunities in highly competitive markets.
Research
Landio is a premium AI-powered SaaS template built for the next generation of digital businesses. Designed with a modern aesthetic and performance in mind, it’s tailored specifically for startups, SaaS platforms, and AI-focused enterprises seeking a professional and intuitive web presence.
With seamless integration, advanced features, and a user-friendly interface, Landio empowers businesses to create stunning, high-performance websites without hassle. Its sleek design and flexible customization options make it the ideal choice for those who want to stand out and scale fast.
Three Fold Typology Map
As we layered emotions onto the journey, the pattern felt uncomfortably familiar: calm at the start, panic in the middle, exhaustion at the end. It mirrored the stories I heard in interviews, students were okay until something hurts, then suddenly juggling portals, acronyms, and phone trees. Mapping those spikes made our goal painfully clear, flatten the panic and move more of the journey into the “I know what to do next” zone.
Current State Service Blueprint
When I mapped the current service blueprint, what hit me was how much work the student is doing to glue the system together. Every hand‑off, Sydney to ISSO, ISSO to campus clinic, clinic to insurer, relies on the student to carry information, repeat their story, and chase answers, which means the “service” is really a chain of silos with the student acting as the only integration layer.
Competitor Analysis
I benchmarked Anthem’s Sydney app against three student‑focused competitors. During this review we discovered that one major competitor doesn’t offer a mobile app at all a clear gap in digital support for students and an opportunity for Anthem to differentiate.
Value Pillars
We decided to map our solution across three interconnected value pillars to ensure international students receive comprehensive support, not just in understanding their coverage, but in accessing care and communicating effectively throughout their healthcare journey.
C & T + A & N (Yellow): Simplified Navigation & UX, Guided Workflow
C & T + EC (Orange): AI-powered Chatbot for Queries, Hotline, Cost Estimation Clarity
A & N + EC (Red-Orange): Additional support features
Future State Ecosystem
On the future‑state ecosystem map, what changed for me was who is allowed to move first. Instead of students having to hunt separately for ISSO, Sydney, peers, and providers, the map shows Sydney, ISSO, and the Healthcare Facilitator actively pushing help outward—triage, education, and peer support are now coordinated instead of accidental.
The big shift is that students stop being the “connector node” and become the center of a loop where information, translation, and accountability circulate without them having to chase each piece.
Solution
Landio addresses these pain points with a purpose-built solution designed specifically for AI-driven and SaaS businesses. It offers a perfect blend of intuitive design, flexible layout options, and modern performance tools that empower teams to build beautiful, scalable websites with ease.
With Landio, businesses can fully customize their site, integrate effortlessly with tools they already use, and launch faster. It redefines what's possible with a template—making it the go-to choice for any team aiming to stand out, engage users, and grow with confidence.
Solution : SCAD Student App
The Healthcare Community is a new section inside the SCAD student app, giving students easy access to peer support. From here, they can ask questions, get help with insurance, and navigate care confidently, all in one place.
Students can request help in their preferred language by booking a peer Language Buddy. The buddy can assist with booking appointments, explaining insurance, or providing live interpretation during doctor visits.
My Learnings
In conclusion, Landio stands as the ultimate solution for AI-focused businesses and startups seeking a modern, professional, and feature-rich SaaS template. With its intuitive design, seamless functionality, and flexibility, Landio empowers users to craft stunning, high-performance websites that captivate audiences and drive growth.
End of Project