57
survey responses
Survey distributed among international students at SCAD.
AtomAI is a premium AI-powered SaaS template designed to be a modern, world-class website, suitable for startups, SaaS, and AI-related businesses.
How did it all start?
Problem
AI and SaaS businesses often face difficulty finding a web template that combines visual appeal with powerful features. Most templates lack the flexibility or technical depth required to meet the needs of high-performing, innovative companies. As a result, teams struggle to create websites that are both functional and visually compelling.
Additionally, these limitations often lead to time-consuming customizations, inconsistent branding, and missed opportunities for user engagement. Businesses need a solution that not only looks impressive but also supports advanced integrations and high usability right out of the box.
Research
AtomAI is a premium AI-powered SaaS template built for modern startups and forward-thinking digital businesses. With a focus on sleek design and cutting-edge functionality, AtomAI is perfect for AI-focused companies, SaaS platforms, and tech-driven teams looking to create a high-impact online presence.
From product showcases to service platforms, AtomAI provides a clean and intuitive foundation that supports scalability and growth. Its modern layout, fast performance, and seamless customization options make it easy to craft professional websites that stand out in today’s competitive digital landscape.
Three Fold Typology Map
As we layered emotions onto the journey, the pattern felt uncomfortably familiar: calm at the start, panic in the middle, exhaustion at the end. It mirrored the stories I heard in interviews, students were okay until something hurts, then suddenly juggling portals, acronyms, and phone trees. Mapping those spikes made our goal painfully clear, flatten the panic and move more of the journey into the “I know what to do next” zone.
Current State Service Blueprint
When I mapped the current service blueprint, what hit me was how much work the student is doing to glue the system together. Every hand‑off, Sydney to ISSO, ISSO to campus clinic, clinic to insurer, relies on the student to carry information, repeat their story, and chase answers, which means the “service” is really a chain of silos with the student acting as the only integration layer.
Competitor Analysis
I benchmarked Anthem’s Sydney app against three student‑focused competitors. During this review we discovered that one major competitor doesn’t offer a mobile app at all a clear gap in digital support for students and an opportunity for Anthem to differentiate.
Value Pillars
We decided to map our solution across three interconnected value pillars to ensure international students receive comprehensive support, not just in understanding their coverage, but in accessing care and communicating effectively throughout their healthcare journey.
C & T + A & N (Yellow): Simplified Navigation & UX, Guided Workflow
C & T + EC (Orange): AI-powered Chatbot for Queries, Hotline, Cost Estimation Clarity
A & N + EC (Red-Orange): Additional support features
Future State Ecosystem
On the future‑state ecosystem map, what changed for me was who is allowed to move first. Instead of students having to hunt separately for ISSO, Sydney, peers, and providers, the map shows Sydney, ISSO, and the Healthcare Facilitator actively pushing help outward—triage, education, and peer support are now coordinated instead of accidental.
The big shift is that students stop being the “connector node” and become the center of a loop where information, translation, and accountability circulate without them having to chase each piece.
Solution
AtomAI addresses these challenges by delivering a purpose-built SaaS template that seamlessly blends modern design with robust functionality. Whether you're launching an AI tool, SaaS product, or digital service, AtomAI offers the perfect balance of style and substance—making it easier to build a stunning website without development headaches.
With effortless customization, a user-friendly interface, and integrations that work smoothly across platforms, AtomAI enables businesses to create high-performance websites that engage users and drive results. It’s the ultimate toolkit for tech-forward companies that want to make an immediate and lasting impact.
Solution : SCAD Student App
The Healthcare Community is a new section inside the SCAD student app, giving students easy access to peer support. From here, they can ask questions, get help with insurance, and navigate care confidently, all in one place.
Students can request help in their preferred language by booking a peer Language Buddy. The buddy can assist with booking appointments, explaining insurance, or providing live interpretation during doctor visits.
My Learnings
In conclusion, AtomAI stands as the ultimate solution for AI-focused businesses and startups seeking a modern, professional, and feature-rich SaaS template. With its intuitive design, seamless functionality, and flexibility, AtomAI empowers users to craft stunning, high-performance websites that captivate audiences and drive growth.
End of Project